- Continued from Above -
NGM: Growing the game of golf is a huge undertaking. How can a small company like Natural Golf effect such major change?
PL: Big ideas can change the world, but they need a creative marketing plan to catch on fire. 100 years ago Gillette gave away razors to get men to try their blades. More recently Microsoft put Netscape almost completely out of business by giving away Internet Explorer.
KM: Google did pretty well giving away the best tool for searching the worldwide web. Just a few years old now but pretty small potatoes when they started out, they are now worth an estimated $100 billion. The Moe Norman Golf Academy allows us to reach both the general public and professional golf teachers with our message and instruction. It’s powerful exposure to a powerful audience. An audience of information hungry golfers and wouldbe golfers.

NGM: How is Natural Golf going to stand out in the crowded golf industry?
PL: The golf industry is loaded with companies doing business in ways that are not customer friendly. Many arepublic companies that are forced to grow and grow and churn profits and make money for Wall Street – instead of doing the right thing by their customers. Natural Golf will become an industry leader in doing things right. And we will grow and be profitable too. We have been changing corporate policies by the hour and it is fun. Our rapidly expanding golf equipment line carries the best guarantee in golf. Our 30-60-90 Day Guarantee Policy can be expensive to underwrite, but an unhappy customer is much more costly to us. Most golf equipment manufacturers and retailers give you no opportunity to return a product. We are committed to giving back.
KM: That also applies to golf instruction; for example, in 2008, we are offering a One-Day golf School to returning War on Terrorism Veterans. These men and women gave up years of normal life for us – and we want to help them get back into life on return.
PL: We’ve donated millions of dollars in videos to the Moe Norman Golf Academy. The Printing Publishing firm that we own is a green leader so a Green-Friendly Initiative for Natural Golf is forthcoming. You will also see a significant increase in charity work and support for worthy causes coming. With research showing a significant decrease in the number of golfers annually, attention to building relationships is vital. We are eager to work with the many others in the golf industry as a whole on rethinking and reinventing our business by deeply integrating the values of a customer service driven organization. We are committed to growing the game by bringing back the nostalgic enjoyment of the game. Think fresh air, beautiful green grass and an afternoon with friends, what could be better or simpler?